Journal of Jishou University(Social Sciences)

• Special topics on “personality and Business Administration” • Previous Articles     Next Articles

The Mechanism of How the Humanistic Atmosphere of Family Business Influences the Effects of Abusive Supervision——An Exploratory Research Based on the Multi-Case Study

LI Pengbo,SUN Yuqing   

  1. (1.School of Hospitality Management,Beijing International Studies University,Beijing 100024,China;2.School of Business,Renmin University of China,Beijing 100872,China)
  • Online:2017-09-01 Published:2017-07-24

Abstract: Based on the case study method,we select 3 family firms which show significant abusive supervision in the company as our research objects.Through the mining and analyzing process to the humanistic atmosphere of these three companies,we try to figure out the internal mechanism of its moderating effect on the relationship between abusive supervision and employees' reactions which may deepen our understanding of the mechanism of how organizational atmosphere,as a situational factor,influences the effects of abusive supervision.Within the process of data collection,encoding and analyzing,we summarized the logical relationship among these variables including abusive supervision,humanistic atmosphere of family business,emotional,perceptual and attitudinal reaction of employees.We accordingly put forward 6 propositions of the influencing mechanism framework of humanistic atmosphere.It is found that the freedom of mind and body,humanistic care and solidarity in family business create a humanistic atmosphere,that this kind of atmosphere could weaken the positive effect of abusive supervision on employees' work alienation and also weaken the negative effect of abusive supervision on employees' job engagement,and that the internal mechanism of the influence of humanistic atmosphere has on the effect of abusive supervision lies in employees' empathy for leaders' abusive behavior and identification for organization this kind of atmosphere brought about,which may weaken the destructive effects of abusive supervision on employees' psychological perception and work attitude.

Key words: family business, abusive supervision, humanistic atmosphere, empathy, identification

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