Journal of Jishou University(Social Sciences Edition) ›› 2024, Vol. 45 ›› Issue (4): 43-53.DOI: 10.13438/j.cnki.jdxb.2024.04.005

• Social governance • Previous Articles     Next Articles

Conflict Resolution in Property Management from the Perspective of Community Governance Modernization:Differentiation Model and Internal Logic

YE Lin,HU Zhonglong,LU Wei   

  1. (School of Government,SunYat-sen University,Guangzhou 510275,China)
  • Online:2024-07-01 Published:2024-07-08

Abstract: As an important part of the modernization of the national governance system and governance capabilities,community governance lies in the effective implementation of community property management and services.The effectiveness of property management not only directly affects the quality of people's lives,but is also closely related to the stability of grassroots society.From a meso perspective,by sorting out the main conflicts in property management,we can summarize the reasons for the conflicts in property management at different stages of community development and under the relationship of multiple interest entities.Based on the "principal-agent" theory,and by analyzing the two key elements of "the degree of principal-agent" and "the relationship between governance entities",four property management models are divided:market competition type,owner autonomy type,government taking the lead type,and party building leading type.Different property management models have their own characteristics and are suitable for solving different types of property management conflicts.Faced with the new needs and new challenges of community governance in the new era,the resolution of conflicts in property management needs to follow the internal logic of "conflicts identification - type generalization - pattern matching".Based on the conflicts,we can select an appropriate property management model according to specific circumstances,so as to effectively solve various conflicts and realize the modernization of community governance.

Key words: community governance, property management, conflict resolution, principal-agent

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