吉首大学学报(社会科学版) ›› 2025, Vol. 46 ›› Issue (5): 117-124.DOI: 10.13438/j.cnki.jdxb.2025.05.013

• 新闻传播学 • 上一篇    下一篇

数智化时代网络舆情风险的四维生态及其协同治理

文新良   

  1. (吉首大学 文学与新媒体学院,湖南 吉首 416000)
  • 出版日期:2025-09-01 发布日期:2025-11-03
  • 作者简介:文新良,男,博士,吉首大学文学与新媒体学院副教授。
  • 基金资助:
    湖南省学位与研究生教学改革研究重点项目( 2025JGZD083);吉首大学博士人才引进项目(1124006)

Four-Dimensional Ecology and Collaborative Governance of Online Public Opinion Risks in the Digital-Intelligence Era

WEN Xinliang   

  1. (School of Literature and New Media,Jishou University,Jishou 416000,Hunan China)
  • Online:2025-09-01 Published:2025-11-03

摘要:数智化技术深度重塑网络舆情生态,在显著提升传播效能的同时,系统性地催生出海量化、科技化与复杂化的新型舆情风险。基于本体缺陷以及算法黑箱与深度伪造技术滥用的技术介入风险,直接瓦解信息真实性基础;虚假信息产业化生产、价值异化及跨境内容渗透衍生的信息内容风险,构成对意识形态安全的直接威胁;平台资本逻辑对公共性的侵蚀与技术赋权圈层化的意见垄断,形成传播机制风险,继而放大危害并加速风险扩散;“媒介化愤怒”等网络极化情绪及成瘾性娱乐对群体认知的解构,形成非理性舆论场,引发群体认知退化的社会心理风险。数智化时代舆情风险的生成和互动遵循“技术驱动—内容异化—传播放大—心理固化—技术迭代”的闭环逻辑,并由此深度嵌套,构成技术可供性框架下的风险“增强回路”。因此,必须建立价值引领、法治规制、技术应对和主体重塑的协同共治体系,以锚定意识形态安全新防线、构建多元协同治理新框架、推行风险处置响应新机制、打造主流传播力量新矩阵,方能筑牢网络空间安全屏障,助推国家治理现代化进程。

关键词: 数智化传播, 网络舆情, 舆情风险, 意识形态安全

Abstract: Digital-intelligent technologies are profoundly reshaping the ecology of online public opinion.While significantly enhancing communication efficiency,they systematically generate new types of public opinion risks characterized by massive scale,technological sophistication,and unprecedented complexity.Risks arising from ontological deficiencies and technological interventions—such as algorithmic black boxes and the misuse of deep fake technology—directly undermine the foundation of information authenticity.The industrialization of disinformation production,value alienation,and cross-border content penetration create information content risks that pose direct threats to ideological security.The erosion of public discourse by platform capital logic and the monopolization of opinion through layered technological empowerment form communication mechanism risks,which amplify harm and accelerate risk propagation.Furthermore,online polarization—exemplified by "mediated anger"—and addictive entertainment deconstruct collective cognition,fostering irrational discourse and triggering socio-psychological risks of cognitive degradation.In the digital-intelligence era,the emergence and interaction of public opinion risks follow a closed-loop logic comprising five interconnected phases:technology-driven initiation,content alienation,dissemination amplification,psychological entrenchment,and technological iteration.This process,deeply embedded within a framework of technological affordances,creates a self-reinforcing cycle of risk escalation.Therefore,it is imperative to establish a collaborative governance system integrating value guidance,legal regulation,technological response,and agent reconstruction.This system should anchor new defenses for ideological security,construct a new framework for pluralistic collaborative governance,implement new mechanisms for risk response,and build a new matrix of mainstream communication forces.Only through such integrated efforts can we strengthen cyber security barriers and advance the modernization of national governance.

Key words: digital-intelligent communication, online public opinion, public opinion risk, ideological security

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