关键词： 公共物品, 供给管理, 能力成熟度评价, 过程域

Abstract: Public goods supply management capability maturity evaluation is the key tothe effective implementation of the quality management of public goods and the improvement of the performance level of public goods supply.Aiming at the lack of maturity evaluation in public goods supply management system,this paper,based on process perspective,designs the maturity evaluation system of public goods supply management.It applies the capability maturity model to the evaluation of public goods supply management,establishes the evaluation framework of supply management maturity,divides the management capability maturity level,extracts and selects the key process areas of management in different grades.An index system is set up to achieve the goal of the key process,and the corresponding evaluation program is designed,combined with an instance of public goods supply management evaluation experiment.According to the supply management capability maturity level,we found the management defects of all levels,and provide a path for the optimization of public goods supply management.

Key words: public goods, supply management, capability maturity assessment, process area