议题管理视角下的网络群体性事件防范

吉首大学学报（社会科学版） ›› 2010, Vol. 31 ›› Issue (5): 108-112.

议题管理视角下的网络群体性事件防范

（国家行政学院应急管理培训部，北京 100038）

出版日期:2010-09-15 发布日期:2012-03-16
作者简介:游志斌（1976-），男，山东滨州人，博士，国家行政学院应急管理培训部副教授。
基金资助:
湖南省普通高校哲学社会科学重点研究基要课题（07K017）

Prevention against Network Mass Contingent Events——from the Perspective of Issue Management

(Department of Emergency Management,Chinese Academy of Governance,Beijing 100038,China)

Online:2010-09-15 Published:2012-03-16

摘要/Abstract

摘要：议题是指一种悬而未决、没有固定方案、存在广泛社会争议和影响的问题，议题管理是对影响组织的公共政策问题进行预测、确认、评估和响应的前摄过程，它最早应用于企业管理中，是一种创新的传播管理理念，目前正逐步应用在公共管理中。政府相关相关部门要紧密追踪网络舆情的迅捷变化，制定网络议题管理策略，界定出可能造成网络群体性事件的政治和社会议题，迅速动员和整合有效资源，以因应议题，努力创造有利于政府部门进行社会管理和公共服务的社会环境。

关键词： 议题, 议题管理, 网络群体性事件

Abstract: Issue refers to a kind of pendent problem without fixed program,and it has a wide range of social controversy and a broad impact on society.Issue management is a proactive process affecting organization's public policy for prediction,identification,evaluation and response.It firstly applies to enterprise management as an innovative management dissemination concept.It is currently used in public management.Public security,information management and other related departments should closely track faster changes in the network,develop issue management strategies on network,and define political and social issues which would result in network mass contingent events.Then they can rapidly mobilize and integrate effective resources for response,and make efforts to create the helpful social environment for government's social management and public services.

Key words: issues, issue management, network mass contingent events

游志斌. 议题管理视角下的网络群体性事件防范[J]. 吉首大学学报（社会科学版）, 2010, 31(5): 108-112.

YOU Zhi-Bin. Prevention against Network Mass Contingent Events——from the Perspective of Issue Management[J]. Journal of Jishou University（Social Sciences）, 2010, 31(5): 108-112.